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Job Vacancy at Royal Dutch Shell plc (Customer Relationship Coordinator) Singapore, October 2018

Thursday, October 18, 2018


Company Description: Royal Dutch Shell plc commonly known as Shell is a global group of energy and petrochemical companies with around 94,000 employees in more than 70 countries and territories. Shell is vertically integrated and is active in every area of the oil and gas industry, including exploration and production, refining, distribution and marketing, petrochemicals, power generation and trading. It has minor renewable energy activities in the form of biofuels and wind.


Royal Dutch Shell plc invite suitable candidates to apply for the position of:

Customer Relationship Coordinator
Requirements:
  • Build customer centricity, maintain customer intimacy, mainly by telephone and emails. Provide differentiated services to segmented customers
  • Respect for diverse cultures in order to maintain local touch for customers served from a customer centre typically outside of their country
  • Actively participate to contribute to best practice sharing within customer centres, at the same time being a team player and able to build up working relationship with other departments and develop oneself
  • Pays attention to details, careful, well-organised and discipline in execution
  • Can work under extreme time pressures, has good time management skills and able to prioritize task effectively
  • To remain contactable outside office hours for emergency operational issues
  • Fluent in English (spoken and written) and Mandarin (spoken)
  • Experience in frontline customer facing roles is an advantage
  • Experience with GSAP is an advantage

Apply for this job click: Rigzone
Salary: Above expected salary
Applications close: 31 October 2018
Work Location: Singapore



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