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Job Vacancy at Singapore Post Limited (Customer Service Officer) March 2019

Sunday, February 24, 2019


About us: Singapore Post Limited (SingPost) is a leading provider of mail, logistics and retail solutions in Singapore and the Asia Pacific region. SingPost owns one of the largest retail distribution networks in Singapore with its extensive tri-channel network of over 60 post offices, 300-odd Self-service Automated Machines (SAM) and the online shopping and shipping portal vPOST.


Singapore Post Limited invite suitable candidates to apply for the position of:

Customer Service Officer
Job description:
  • This position is responsible for handling customer inenquiries including feedback/ complaints relating to Singpost products and services with the objective of resolving any stakeholders (internal and external customers) concerns and/ or complaints within the timeline, process and system requirements and KPIs set by Group Customer Service.
Requirements:
  • At least 1 year of relevant working experience in similar work function
  • Good communication and interpersonal skill with an out-going personality
  • Excellent listening skills
  • Energetic and service oriented
  • Internet savvy and has an interest in e-commerce
  • Able to multi-task
  • Familiarity with postal/ logistics services is an added advantage

Apply for this job click: Jobstreet Singapore
Salary: Above expected salary
Applications close: 06 March 2019
Work Location: Singapore



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